Jacksonville Auto Repair

I had not used your shop before but after my visit yesterday July 6 I will be back for service on my truck. The Service personnel were quick to help and I thank you. Keep on helping women we are not well versed on auto repairs. Thanks Jo Ann

Great service

Sets an industry standard for Jacksonville! Professional, efficient service. Clear, effective communication. Clean office. These guys care aboit the quality of their work, their customers and their reputation. Acccountability at its finest!

They do great honest work at reasonable prices!

Great service! The guys in the office are very polite and customer-friendly and the mechanics are knowledgeable and will explain every charge and everything done to your car. Dropped my car off for brakes at 9AM and they were ready by 3. I plan to come back soon for an oil change

I had what could have been, a major problem with my BMW and could have cost thousands! The guys at Sandalwood Car Care took very good care of my car and solved a huge problem! I will be bringing my car here from now on.

Incredibly pleased with this repair shop. I have now taken my car to this place twice, and both times everyone working at the shop was incredibly kind and explained accurately and succinctly the repairs that needed to be completed. In June 2017 my car suddenly wouldn't start, I had my car towed here as it was AAA approved and left the car overnight. I was called promptly the next morning and had it explained that I needed a new battery; this repair was done quickly and the staff were very kind. Later, in February 2018, I hit a curb (trying to avoid getting hit by another car) and knew at least that I needed 2 new tires. I took my car here again as I was so pleased with my previous service. Well, it turns out I needed more repairs than just 2 tires, but again the staff was incredibly kind in explaining to me what needed to be repaired, and even comforted me when I began crying about how I needed my car to take my cat to the vet (stressed out poor college student). Once everything was figured out, the repairs were completed in a timely manner. Just to exemplify the kindness of everyone working here: One of the technicians drove me back to my apartment 1.5 miles away once it was figured my car would need to be at the shop for more than one day, and when I paid for my repairs the service guy was nice enough to ask me about my cat. I sincerely hope I don't have another issue with my car for a while, but if I do I definitely will be taking my car to this amazing business.

This place is awesome. Fair pricing, great customer service, and dedicated mechanics. The money I saved was unbelievable. I will definitely use them again and again. If I could give ten stars I would.

On vacation in FL and my clutch goes out. Don't know where to find a good repair shop. AAA recommended Sandlewood Auto Care. I can not rant and rave or think of the proper adjective to express my complete SATISFACTION with not only the repairs but how well I was treated and the wonderful Customer Service I received. My car was packed with all of my belongings and nothing was missing. My car runs like its new and I would highly recommend this shop to everyone. Plus if you are a AAA member you get a 10% discount!!

Never have I felt more comfortable with walking into a place like this and feeling completely at ease. Every single person is here to help you in making your experience the best. Not only do they explain what is wrong and why it's necessary for it to be fixed/ replaced. I highly recommend Sandalwood Car Care for all of your automotive needs!!